Frequently Asked Questions

Here you can find answers to frequent questions:

Select a topic

Shipping

We offer free NZ wide shipping on orders over $49. Everything below is $4.90.

Shipping in Rolleston (7614 or 7615) is always free. Pickup is available as well.

The package is usually ready for pickup within 1 day and we use New Zealand Post, who also deliver to PO Boxes.

Waste Not - Want Not: We try to minimise packaging material and choose a carton or courier bag that fits your order. Overall, we have paper based or compostable packaging and even tape!

If your shipment is damaged in any way, please let us know so we can fix it.

Satisfaction Guarantee

Simple: If you don't like it, we'll give you the money back (up to $50) minus the shipping cost.

At least you tried ;)

Subscriptions

Make it easy and save. You can order all or some products as a subscription. Depending on the frequency and deliveries, you can save up to 15%! For the first 2 deliveries, you get 3%, 5%, 10%, and after the third continious delivery, that goes up another 5%.

Of course you can pause, skip, or cancel the subscription whenever you like.

You can choose between monthly, every two or every three month delivery. Put in as many units as needed to get your munchies over that period.

Flick us an email if you have any other questions on this.

Wholesale

Yes, ee do wholesale too. Flick us an email with your details and we'll get back to you.